Head of Communications and Engagement, Durham University
Claire leads the communications and engagement team, comprising 12 communications professionals in two distinct specialist teams: strategic external and internal communications. They are part of the Advancement function, working strategically across Communications, Marketing and Development and Alumni Relations, delivering to the University Strategy 2017-2027 and the Global Strategy. She is a member of the Advancement senior leadership team.
Through strategic communications activity, her team builds and manages Durham University’s external reputation with international, national and regional stakeholders and leads University-wide staff and student internal communications and engagement. They work across all areas of the University business.
Specifically, our remit covers strategic positioning and messaging; strategic stakeholder engagement; media relations; research profile raising; promoting thought leadership; corporate communications, including crisis, reputation and issues management; and leadership of University-wide internal communications and engagement including management of our core internal communications channels.